Quality Guideline:

Work in Team, Based on credit, Standardized Behaviors, Continuous Improvement, Make Unceasing Progress and Satisfy customers

Work in Team: Is to fully inspire every lawyer’s enthusiasm, develop everyone’s activities and thus to fully realize our legal service.

Bona Fides: is to set forth the principle of good faith and emphasize the root of Zhibo

Behavior Standardization: is to guarantee our service is in conformity with law and all the issued legal documents are in format and clear, easy understanding, logical, unambiguous, concise and comprehensive.

Continuous Renovation: is to meet the incessant and higher requirement of legal service by the society.

Insistent Improvement: is to insistently improve our serving quality and substantially meet the clients'requirement.

Satisfying Clients: is to fully materialize our tenet and is the goal of our legal service.

Quality Aim:

(1)Client Complaint ≤ 2%；
(2)Client Satisfaction ≥ 90%；
(3)At the requirement of the clients, adequate legal advice or desirable lawyers would be assigned or sent in 24 hours to main cities around Yuzhong district, in 48 hours to anywhere in Chongqing Municipality, in 72 hours to all over China.
(4)Take full responsibility for Service Quality and adopt the Zero Misjudged Case policy.
(5)Legal Documents Triple Check: 100%
(6)Appraisal of Legal Service Requirement: 100%